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Frequently Asked Questions
What is bonauction and how does it work?
bonauction is the only system you need to manage your auctions. And we designed it so you would never need to edit another spreadsheet or print another invoice again!
Designed from the ground up as a complete eCommerce auction platform rolled together with an inventory management system bonauction helps you start, grow, promote and manage your auction business.
Auctions are hosted on your custom branded white label website, and optionally on our marketplaces. Conduct auctions on the web and on mobile, and connect with your buyers through social media and email.
Manage Consignments, Inventory, Photography, Payments, and Items Release (with options for Shipping, Delivery, Storage, and more).
bonauction is completely cloud-based and securely hosted, which means you don't have to worry about upgrading or maintaining software, databases, or web servers. This gives you flexibility to access and run your business from anywhere (or any device) with an internet connection.
Can I use my own domain with bonauction?
With bonauction+ (plus), you can link your custom domain with our bidding plaform, seamlessly connected to a full suite of inventory, auction, invoicing and payment features. Choose from available color schemes and options that best suit your brand.
What are bonauction marketplaces?
Currently our service extends to our marketplace bidnextdoor.com, designed to attract buyers shopping for local estate merchandise offered in a timed auction setting. All bonauction plans come with a white label website dedicated to your brand, and listing on bidnextdoor.com is free and optional, and requires only one click!
How long will it take to get running?
For most sellers you can get to work instantly. For bonauction+ white label sites our team usually takes a 1-3 days to confirm your design selections and connect the Service to your domain.
How long does it take to learn?
The learning curve for experienced business owners, auctioneers, and managers is just a few days, and the learning curve for auction support staff is mere minutes. Site design for your bidders is beyond intuitive and all their questions are answered in our bonauction F.A.Q.
In what countries can I use bonauction?
bonauction is currently available to sellers in the USA.
What kinds of auctions do you support?
Currently Bonauction supports timed auctions with "soft close" automatic timer extensions. With bonauction+ sellers can build auctions in their AIMS and export to third-party services, then import bids and bidder data and reconcile, invoice, and release from the bonauction service.
What are *Auction Transaction Fees
Auction transaction fees are charged on the hammer price of any qualifying sale over the internet via a bonauction hosted white-label site or a bonauction marketplace. There are no transaction fees charged on direct sales, additional services, canceled or failed transactions, or sales records imported from other websites or services.
